Frequently asked questions F.A.Q.

How long have we been on the market?

The STILKA brand was created in Bulgaria in 2019 as a result of sparkling inspiration. Throughout the years we gained the trust of our customers with our social media presence and attitude. We started with hand-crafted aprons, bright in colors and named after foods. Wexpanded our product line with more and more home luxury accessories. We deliver products to most of the countries in Europe since 2022. 

Stilka Ltd. is a trademark Nо. 018695655 and all rights to the logo, products and designs are reserved.

  • We deliver to most of the countries in Europe. We wouldn't hesitate to contact you to improve your delivery experience. 
  • We would highly appreciate additional details about your delivery.
  • The delivery time is up to seven working days after the confirmation of the order.
Product return policy

You can return or exchange the product within 14 days after payment. The cost of returning the product is to be discussed via email

What packaging do our products come in?

All our products come in a cotton bag that compliments the main product.

What kind of linen fabric we use?

We use 100% linen made in Europe. It is certified according to OEKO-TEX Standard 100, which guarantees safety and protection from harmful chemical substances.

Linen fabrics are known for their strength and durability. Created by nature, they contribute to harmony and a sense of delicate luxury in the home.

How to treat 100% linen fabric?
  • standard wash at water temperature up to 40°C

  • do not bleach

  • do not tumble dry /centrifuge

  • dry in a vertical position

  • ironing at a temperature of the ironing surface up to 200°C

  • professional dry chemical cleaning with the use of tetrachloroethene and preparations assigned to Group F
In case you find the answers listed above not helpful, please do not hesitate to contact us.